Cookie Policy
This Cookie Policy applies to all users of our website and explains how we use cookies and similar technologies to recognize you when you visit our platform. It explains what these technologies are and why we use them, as well as your rights to control our use of them.
Table of Contents
- What Are Cookies?
- Similar Technologies
- Types of Cookies We Use
- Session vs. Persistent Cookies
- How We Use Cookies
- Third-Party Cookies
- Managing Your Cookie Preferences
- Impact of Disabling Cookies
- Data Retention
- International Data Transfers
- Legal Basis for Using Cookies
- Children’s Privacy
- Do Not Track Signals
- Updates to This Policy
- Your Rights
- Complaints
- Additional Resources
- Glossary
What Are Cookies?
Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently, provide a better user experience, and provide information to the owners of the site.
Cookies set by the website owner (in this case, us) are called “first-party cookies”. Cookies set by parties other than the website owner are called “third-party cookies”. Third-party cookies enable third-party features or functionality to be provided on or through the website, such as advertising, interactive content, and analytics.
Similar Technologies
In addition to cookies, we may use other similar technologies like web beacons, pixel tags, and clear gifs. These are tiny graphics files that contain a unique identifier that enables us to recognize when someone has visited our website or opened an email we sent them. This allows us, for example, to monitor the traffic patterns of users from one page within our website to another, to deliver or communicate with cookies, to understand whether you have come to our website from an online advertisement displayed on a third-party website, to improve site performance, and to measure the success of email marketing campaigns.
Throughout this policy, we refer to all of these technologies collectively as “cookies”.
Types of Cookies We Use
Essential Cookies
These cookies are strictly necessary for the operation of our website. They enable you to navigate around our site and use its features. Without these cookies, services you have asked for, such as accessing secure areas of the website or using our betting services, cannot be provided.
- Session management cookies that maintain your logged-in state
- Security cookies that help protect against fraudulent activity
- Load balancing cookies that ensure website stability
- User preference cookies that remember your language and region settings
These cookies do not gather information about you that could be used for marketing purposes and do not remember where you have been on the internet. You can configure your browser to block these cookies, but some parts of our website may not function properly as a result.
Functional Cookies
These cookies allow our website to remember choices you make and provide enhanced, more personalized features. They may be set by us or by third-party providers whose services we have added to our pages.
- Remembering your betting preferences and favorite sports
- Storing your username for faster login
- Remembering your consent to our cookie policy
- Customizing content based on your location
- Remembering accessibility settings like text size
The information these cookies collect may be anonymized and they cannot track your browsing activity on other websites. If you do not allow these cookies, some or all of these services may not function properly.
Analytical or Performance Cookies
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site.
- Google Analytics cookies for website usage statistics
- Performance monitoring cookies to identify technical issues
- A/B testing cookies to improve user experience
- Heat mapping cookies to understand user interaction patterns
All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies, we will not know when you have visited our site and will not be able to monitor its performance.
Marketing and Advertising Cookies
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant advertisements on other sites. They work by uniquely identifying your browser and device.
- Retargeting cookies that show our ads on other websites
- Social media cookies that enable content sharing
- Affiliate tracking cookies that credit referral partners
- Conversion tracking cookies that measure advertising effectiveness
If you do not allow these cookies, you will not experience our targeted advertising across different websites. However, you may still see generic advertising that is not tailored to your interests.
Session vs. Persistent Cookies
Session Cookies: These are temporary cookies that remain on your device until you close your browser. They are deleted automatically when your browsing session ends. We use session cookies to maintain your login state and remember temporary selections during your visit.
Persistent Cookies: These cookies remain on your device for a set period or until you manually delete them. We use persistent cookies to remember your preferences for future visits, recognize you as a returning visitor, and analyze long-term site usage patterns.
How We Use Cookies
We use cookies for the following purposes:
- Authentication and Security: To verify your account and maintain the security of your betting activities
- Preferences and Settings: To remember your choices such as language, odds format, and favorite sports
- Analytics and Performance: To understand how you use our website and identify areas for improvement
- Marketing and Advertising: To deliver relevant promotions and measure the effectiveness of our campaigns
- Compliance: To ensure we meet regulatory requirements for online betting services
- Customer Support: To provide better assistance by understanding your browsing history on our site
Third-Party Cookies
We work with various third-party services that may place cookies on your device when you visit our website:
- Google Analytics: For website traffic analysis and user behavior insights
- Facebook Pixel: For social media integration and advertising
- Payment Processors: For secure transaction handling
- Live Chat Services: For customer support functionality
- Content Delivery Networks: For faster loading of website resources
- Fraud Prevention Services: For detecting and preventing fraudulent activities
These third parties have their own privacy policies, and we have no control over how they use cookies. We recommend reviewing their privacy policies to understand how they collect and use your information.
Managing Your Cookie Preferences
You have several options for managing cookies:
Browser Settings
Most web browsers allow you to control cookies through their settings. You can typically find these in the “Options” or “Preferences” menu of your browser. You can set your browser to:
- Accept all cookies
- Notify you when a cookie is being set
- Accept cookies only from the website you are currently on
- Reject all cookies
- Delete all cookies when you close your browser
Browser-Specific Instructions
- Chrome: Settings > Privacy and security > Cookies and other site data
- Firefox: Settings > Privacy & Security > Cookies and Site Data
- Safari: Preferences > Privacy > Manage Website Data
- Edge: Settings > Privacy, search, and services > Cookies and site permissions
- Opera: Settings > Advanced > Privacy & security > Cookies
Mobile Devices
On mobile devices, you can manage cookies through your device settings:
- iOS: Settings > Safari > Privacy & Security
- Android: Chrome app > Settings > Site settings > Cookies
Opt-Out Tools
You can opt out of certain third-party cookies through the following platforms:
- Google Analytics Opt-out Browser Add-on
- Facebook Ads Settings
- Digital Advertising Alliance’s Consumer Choice Tool
- European Interactive Digital Advertising Alliance
- Network Advertising Initiative Opt-out Tool
Impact of Disabling Cookies
Please note that if you choose to block or delete cookies, some features of our website may not function properly. Specifically:
- You may not be able to log in to your betting account
- Your betting slip may not save properly
- Personalized features and recommendations may not work
- You may need to re-enter preferences each visit
- Some security features may be impaired
- The website may load more slowly
Data Retention
Different cookies have different retention periods:
- Essential cookies: Typically expire at the end of your browsing session or within 24 hours
- Functional cookies: May persist for up to 2 years
- Analytical cookies: Usually expire after 2 years
- Marketing cookies: Can persist for up to 1 year
You can delete cookies at any time through your browser settings. Note that deleting cookies will also delete your saved preferences and login information.
International Data Transfers
Some of our third-party cookie providers may transfer information collected through cookies to countries outside the European Economic Area. Where this happens, we ensure that appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.
Legal Basis for Using Cookies
We use different legal bases for placing cookies:
- Consent: For analytical and marketing cookies, we rely on your consent
- Legitimate Interests: For essential and functional cookies necessary for providing our services
- Legal Obligations: For cookies required to comply with regulatory requirements
Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect information from children through cookies or any other means. If you become aware that a child has provided us with personal information, please contact us immediately.
Do Not Track Signals
Some browsers incorporate a “Do Not Track” (DNT) feature that signals to websites that you do not want to have your online activity tracked. Currently, our website does not respond to DNT signals, but you can manage your cookie preferences through the methods described above.
Updates to This Policy
We may update this Cookie Policy from time to time to reflect changes in our practices or for operational, legal, or regulatory reasons. When we make changes, we will update the “Last Updated” date at the top of this policy.
If we make significant changes that affect how we handle information collected through cookies, we will notify you through a prominent notice on our website or through your registered email address.
Your Rights
Depending on your location, you may have certain rights regarding the use of cookies and the processing of your personal data:
- Right to Access: Request information about the cookies we use and the data we collect
- Right to Rectification: Correct inaccurate information we hold about you
- Right to Erasure: Request deletion of your data under certain circumstances
- Right to Restriction: Limit how we use your information
- Right to Portability: Receive your data in a machine-readable format
- Right to Object: Oppose the processing of your data for certain purposes
- Right to Withdraw Consent: Revoke your consent for cookie usage at any time
To exercise any of these rights, please contact us using the information provided below.
Complaints
If you are not satisfied with how we handle your cookie-related concerns, you have the right to lodge a complaint with your local data protection authority. We would, however, appreciate the opportunity to address your concerns before you approach the regulatory authority, so please contact us in the first instance.
Additional Resources
For more information about cookies and how they work, you may find these resources helpful:
- All About Cookies – Independent information about cookies
- Your Online Choices – Information about behavioral advertising
- International Chamber of Commerce Cookie Guide
- Wikipedia entry on HTTP cookies
Glossary
- Browser: The software you use to access the internet (e.g., Chrome, Firefox, Safari)
- Cookie: A small text file stored on your device by websites you visit
- First-party cookie: A cookie set by the website you are currently visiting
- Third-party cookie: A cookie set by a domain other than the one you are visiting
- Pixel tag: A tiny invisible image used to track user behavior
- Session: The period from when you open your browser until you close it
- IP address: A unique identifier assigned to your device when connecting to the internet